Refund policy

Returns & Order Issues

At SEA Gallery, we take great pride in every artwork and product we create, print, finish, and carefully curate. Each order is prepared with care to ensure you receive the highest quality possible.

Something not right?
If you receive a faulty, damaged, incorrect, or missing item, please contact us as soon as possible at hello@seagallery.com.au. We're committed to resolving issues promptly and will do everything reasonably possible to make things right.

EU Customers — Right of Withdrawal
If you're ordering from within the European Union, you have the right to withdraw from your order within 14 days of receiving your item, without needing to provide a reason.

To exercise this right, please submit your request using our [withdrawal form]. We'll acknowledge your request by email and process your refund within 14 days of receiving it.

Return shipping costs are the responsibility of the customer unless the item is faulty or incorrect.

Please note: Custom and personalised artworks made to your specifications are exempt from the right of withdrawal, as these are created uniquely for you.

Questions?
We're always happy to help. Reach out at hello@seagallery.com.au and we'll do our best to sort things out.