Shipping Information
All SEA Gallery artwork is carefully packed and shipped from our studio in Port Douglas, Far North Queensland. Whether it's an original painting, a limited edition print, or a piece of giftware, we take every step to ensure it reaches you safely.
How long will my order take?
Every piece is made to order — we don't rush the process, we'd rather get it right. Unframed prints leave our studio within 1–2 business days, and framed prints within 3–5 business days.
Delivery time from there depends on your location and the courier. You'll receive tracking as soon as your order ships. If you need a piece by a specific date, contact us before ordering and we'll give you a current estimate.
Free Shipping
We offer free shipping on all orders over $200 AUD within Australia. Orders under $200 are charged a flat rate of $12.50 AUD.
Shipping on all framed artwork is already included in the price, so there are no surprises at checkout. On rare occasions where actual freight costs turn out higher than expected, we'll usually cover the difference ourselves — in cases of a significant gap, we may reach out to arrange payment of the outstanding amount.
International Orders
We ship worldwide. Unframed, rolled artwork can go anywhere, and to New Zealand we also ship framed A4, A3 and A2 paper prints and framed 45x65cm and 70x100cm canvases, at the same shipping price as within Australia.
Larger framed pieces, and framed artwork to countries other than New Zealand, are Australia-only, as the freight cost makes it impractical. Every original and every print is available unframed if you're ordering from overseas.
International shipping on unframed prints is calculated based on the weight and size of your tube at checkout. Import duties and taxes charged by your destination country are outside our control and are the customer's responsibility.
Packaging & Care
Rolled prints are securely packed in strong postal tubes. Framed and canvas prints are carefully wrapped in-house, then professionally packaged by our courier for transit. Giftware is padded and boxed for protection.
Tracking
Once your order ships, you'll receive an email with tracking details so you can follow its journey.
Questions?
If you have any queries about your order, shipping times, or special delivery requirements, contact us at hello@seagallery.com.au. We're here to make receiving your SEA Gallery artwork a smooth and enjoyable experience.
Important disclaimer
You acknowledge and agree that SEA Gallery is not liable for any loss, damage, customs duties, import taxes, or additional costs incurred during postage or importation into the destination country.